If you're using an iPad, you can also swipe down from the top right-hand corner to view Control Centre and make sure Silent Mode is off. Remove all screen protectors, films or cases from your device.
Check the opening of the speaker to see if it's blocked or dirty. On iPhone only, make sure the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. After your iPhone boots complete, check if you can hear sounds on your iPhone, or try other fixes below. Test the iPhone speaker. Before you continue, we need to ensure the speaker itself is working. There are many ways to do that; you can play a song, video, ringtone, or even make a call on loudspeaker.
For the essence of this post, we recommend you test your iPhone speaker through the ring settings. To ensure your iPhone is not silenced, move the switch towards the screen so that it's not showing an orange colour.
If the switch is moved toward your screen already, you should also open Control Center swipe down from the top right corner of the screen and ensure Silent Mode is switched off.
Do Not Disturb DND mode is a nifty feature on the iPhone and most devices that lets you mute sounds and notifications based on schedules or when turned on manually. When DND is on, you won't get alerts on your phone, except calls from starred contacts or alarms. If sound stopped working on iPhone, ensure DND mode is off.
You can also turn it from the Control Center. Meanwhile, you probably might have turned down your iPhone volume mistakenly in an app. To rectify this, kindly open an app, such as YouTube, Music, or any app that plays sound. While playing content in the app, try turning up the volume with the Volume up button on your iPhone.
Moreso, if sound is not working on iPhone during calls, try making a call and turn up the volume while the call is ongoing. At the same time, you may need to turn off Bluetooth on your iPhone to ensure your entire audio sessions are not being transferred to a Bluetooth audio device. For instance, if you forgot to disconnect and turn off your AirPods after using it, iPhone will continue transferring your sounds to the AirPods, till you turn it off. If a connector is loose within your phone, this action can reposition it.
You may need to take off your phone case if you use one, although it will depend on its thickness. You'll definitely need to remove a shatter-proof model, but a thinner plastic shell shouldn't interfere.
Some people say that this same method worked for them by applying pressure or merely tapping on the phone near the Volume buttons. If you do this, however, be careful not to damage the screen. This largely affects older iPhones with headphone jacks, but newer models can still be affected by dirt in the charging port especially if you use an adaptor to utilize wired headphones.
If your iPhone thinks earphones are attached, it will play music through a non-existent connection. Adjust the volume using the side buttons; the screen will tell you if it's apparently being routed through another speaker. If you use AirPods, the Bluetooth solution above should fix it. Otherwise, shine a light in the headphone jack.
You might see some blockages. But since this debris can be tiny, you could have an issue even if you don't see anything. Related: iPhone Speaker Not Working? Here's How to Fix It. Try to insert headphones or a charging cable, then remove them. Do this a few times and test the volume again. Doing so could dislodge any dirt inside. Use a soft lens cloth to gently clean the jack and speaker areas. You can also use a dry cotton swab, cotton ball, or toothbrush to lightly rub around the edge of the small recess.
Don't press anything into recesses because you may push dirt further inside. You can apply a little rubbing alcohol to the cotton beforehand. However, avoid other liquids as these can cause further damage. Even small amounts of sweat can trick your phone into thinking headphones are connected. Sadly, if these tricks don't help—and you're not experienced enough to deconstruct your device—you'll need to visit Apple for professional help.
Perhaps there's nothing wrong with your phone. Some just want music and alarms to play as loudly as possible. In other cases, your iPhone volume may sound muffled. This is Off by default, but you can use it to accentuate certain sounds when listening to songs. Check the speaker opening to see if it's blocked or dirty.
On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
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