And although it may be natural for a few people, it tends to be learned behaviour. It is about:. What time suits you? None of this is necessarily good or bad, but if you want to be better at managing difficult people, you need to ensure that:.
Assertiveness is a very positive response in any interaction. It makes it clear to the other person what you are unhappy about and allows you to calmly state your case without violating their rights. And of course, that will make life much less stressful for you! Desktop Version. Assertion Assertion is standing up for oneself in such a way that one does not violate the basic rights of another person. Aggression Aggresssion is standing up for oneself in such a manner that the rights of the other person are violated in the process.
Category: Students Tagged: Communication. Inappropriately emotionally honest, direct, self-enhancing at expense of another; expressive. This type of people try their best to please others and avoid conflict. They treat the needs of other as more important than theirs. They behave as if the other person has more rights and more to contribute. They are apologetic because they feel as if they are imposing when they want something.
They try their best to avoid any confrontation and will yield to preferences of other people. They feel like the victim and they refuse compliments.
They use a soft volume and try to make themselves as small as possible. They tend to fidget a lot and will portray submissive behaviors. People employing this style are scheming, shrewd and calculating.
Manipulative communicators are great at influencing and controlling others for their own benefit. They have an underlying message when they speak, and many times the other person is unaware. They are cunning, control other people in an insidious way such as sulking, using fake tears, indirectly asking for their needs to be met, and making the other person feel sorry or obliged to help them.
They can a patronizing, ingratiating, envious, and often high pitched voice. The other person will be left feeling guilty, angry, frustrated, irritated, and not sure of where to stand with them. Intake Office Hours Monday - Friday 9am - 5. DS Psychology Group Resources. Assertive communication style This is the best style of communication. The Passive-Aggressive Communication Style This is a communication style where a person appears to be passive on the outside, but are indirectly acting out their anger.
The Submissive Communication Style This type of people try their best to please others and avoid conflict. The Manipulative Communication Style People employing this style are scheming, shrewd and calculating.
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